Fish
Fish is a product chatbot for cases where generic search is simply not enough.
Helps when product data, parameters, documentation, and the context of a specific customer need to come together in one usable layer.
Product
What Fish solves
Fish was developed for situations where solutions based on website scraping and standard product feeds are not enough. Whether the task requires strict ranges and combinations of product and technical parameters, or a deeper understanding of documentation and product context, Fish is strongest where precision and thoroughness are essential for the right answer.
Product guidance across multiple sources
Fish combines catalog data, parameters, product copy, and related documentation into one working context.
More precise answers and filtering
The emphasis is on relevance, traceability, and working with parameters, not just on fluent text output.
Connection to live ecommerce operations
Fish is developed for concrete problems handled by commercial teams, customer support, and internal specialists.
Implementation
Implementations
The validation and development of Fish is happening primarily together with ProAlergiky, a specialized ecommerce business and information portal for people dealing with allergies, asthma, and atopic eczema.
ProAlergiky
Customer and development partner for Fish
ProAlergiky is our customer and uses Fish internally. Together with their team, we are refining how the product should behave in live operations and which scenarios create the most value for the ecommerce business.
- validation on real product data and content
- iteration based on the needs of a team solving actual customer questions
- progressive tuning of a product advisor for a specialized ecommerce environment